Chapter Officers

Jordan Eisenback is a Business Analyst at Pilot Travel Centers in Knoxville, Tennessee. He has 6 years of experience in operations and business analysis across various corporate information systems roles. Jordan loves solving problems and understanding how complex systems work. He holds a Master’s degree in English Literature from Boston University and is a Scrum Alliance Certified Scrum Product Owner.

 

Deedee Chism is a dynamic Grants Specialist for the City of Knoxville, where she combines data-driven analysis with strategic thinking to maximize community impact. A former professional volleyball player, Deedee brings the discipline, teamwork, and resilience of an athlete into her work as a business analyst and partnership builder. She has a proven track record of securing sponsorships and forming impactful nonprofit partnerships that drive sustainable results. Her unique ability to see both the big picture and the fine details allows her to turn complex challenges into clear, actionable strategies. Deedee thrives at the intersection of vision, execution, and community empowerment.

Sheri Smith is a digital learning innovator specializing in professional development. She is passionate about building pathways for professionals to take the next step in their career journey, whether that's starting their first role, transitioning industries or growing into a more senior position.